Last updated: [Insert Date]
At e-Talab, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform in the Hashemite Kingdom of Jordan.
We may collect the following information when you use our app or website:
Personal details: name, phone number, email, delivery address.
Account details: username, password.
Payment information: credit/debit card details, e-wallet transactions (processed securely by third-party providers).
Location data: for delivery and tracking purposes.
Order history and preferences.
Device and usage information (IP address, app version, cookies).
We use your information to:
Process and deliver your orders.
Share necessary details with restaurants, stores, and delivery partners.
Process payments securely.
Improve our services and user experience.
Communicate with you about orders, promotions, or support.
Comply with Jordanian laws and regulations.
We do not sell your personal data. We may share your information with:
Restaurants and stores (to prepare your order).
Delivery partners (to deliver your order).
Payment providers (to process payments securely).
Service providers (IT, hosting, customer support).
Authorities if required by Jordanian law.
We use encryption and secure servers to protect your data.
Access to your information is restricted to authorized staff only.
While we take strong precautions, no system is 100% secure, and we cannot guarantee absolute protection.
Our platform may use cookies and similar technologies to improve performance, analyze traffic, and personalize content.
You may manage cookies through your browser settings, but some features may not function properly without them.
As a user in Jordan, you have the right to:
Access and review your personal data.
Correct inaccurate information.
Request deletion of your account and data (subject to legal obligations).
Opt out of marketing communications at any time.
We keep your personal data only as long as necessary for:
Providing our services.
Complying with legal requirements in Jordan.
Resolving disputes and enforcing agreements.
Our platform may contain links to third-party websites or apps. We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. Users will be notified of major changes through the app or website. Continued use means you accept the updated policy.
If you have questions or requests regarding your personal data, please contact us:
📧 Email: info@e-talab.site
📞 Phone: +962796925590
🏢 Address: Amman – Jordan
